How can we help?
Whether you need account help, want to report a concern, or have a question about payments — reach us anytime. We read every message.
Account help
Sign-in, profile, verification, or preferences — we will get you sorted.
Email account support →Report a concern
Safety issues are our highest priority — including any child-safety concern.
Report by email →Payments & refunds
Premium plans are billed via Google Play. See our Refund & Cancellation Policy.
Email about payments →Press & partnerships
Writing about Rasik Bandhan or exploring a partnership? We would love to talk.
Email press →The fastest way to report a safety concern is the in-app Report button. Tap Report on any profile or chat to flag it instantly to our moderation team. For child-safety matters, please also see our Child Safety Standards.
A contact form may appear here in future; for now please use the email links above. This page does not include a working form — no contact form on this site is wired to a server, so use the email addresses to reach us.
Grievance & Contact Officer
In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer as your point of contact for complaints, content takedown requests, privacy and data-protection queries, and lawful requests from authorities.
We aim to acknowledge every grievance within 24 hours of receipt and to resolve it within 15 days, in line with applicable Indian law. To help us act quickly, please include relevant details such as the profile or content in question, a description of the issue, and any screenshots. Reports involving child-safety concerns, impersonation, or imminent harm are escalated immediately.
- Officer
- Grievance Officer, Rasik Bandhan
- rasikbandhan@gmail.com
- In-app
- Use Report on any profile or chat — the fastest route for safety concerns
See also: